Delete your Linswing account

Open the Linswing app, go to Settings, then Delete account, and confirm. This happens at once:

• your sign-in is deleted, and the email can no longer open the app;
• your name, phone number and other personal details are removed from your society's records;
• push-notification tokens for your devices are deleted;
• your Ask Lins conversation history and your entries in its diagnostic log are erased;
• notifications to your society's administrators that named you are deleted.

Bills and payment records for your flat stay with the society for the periods the law requires (Privacy Policy, Section 6). We keep a one-way scrambled note of the deleted email for two years, so that a later sign-in attempt can be told the account was deleted rather than silently refused.

An administrator or committee account cannot delete itself in the app, because a workspace must always have someone who can run it. Ask another administrator of your workspace to remove you; your sign-in is deleted when they do. If you are the last administrator, write to us (Section 4) and we will either hand the workspace to the person you name or close it.

Your account belongs to your employer's workspace. When your employer marks you as having left, your sign-in stops working; thirty days later your identity documents and photograph are deleted automatically. Your attendance and wage records are kept for the period labour law requires (five years after the last entry), and payslips for seven tax years, because your employer must be able to show them. You can switch off the check-in photo at any time in the app (Profile, then Check-in photo), and download everything we hold about you (Profile, then Download my data).

Email support@linswing.com with the subject Delete my Linswing account, from the email address on the account if you can. Tell us the workspace (your society or employer) and, if you know it, the mobile number on the account. We may ask one question to confirm it is you. We complete the deletion within 30 days and write back when it is done.

• Records the law requires your society or employer to keep — attendance and wage registers, payslips, invoices and GST records — for the periods in the Privacy Policy, Section 6. They are kept for that purpose only and then deleted.
• Messages or notes other people wrote that mention you, inside their own workspace records.
• Copies in database backups, which roll over within 35 days.

Write to our Grievance Officer, Jackson, Managing Director, at support@linswing.com. We answer within 30 days.