Cancellation and refund policy

You may cancel your subscription at any time by emailing support@linswing.com from the address that administers your workspace. Cancellation takes effect at the end of the current billing period. Your workspace remains accessible until then, after which it downgrades to the Free plan or is deactivated.

Monthly subscriptions: No refunds are issued for the current billing period after payment is processed.

Annual subscriptions: If you cancel within 7 days of your annual renewal date and have not made significant use of the Service during that period, you may request a prorated refund for unused months. Contact us at support@linswing.com with your workspace handle and reason for cancellation. Refund decisions are made at our sole discretion.

Trial cancellations: Cancelling at any point during the free trial incurs no charge.

An approved refund is returned to the original payment method within 7 working days of approval.

When a resident pays their society's maintenance charges or amenity bookings through the Service, the payment is made to the society and settled to the society's own bank account; it is not a payment to us. Refunds of those payments are decided by the society under its own rules. Please contact your society's office-bearers about them.